Good Night, Gorilla Penguin Random House

Prompt Shipping and professional packaging

We offer a broad range of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and accurate specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. We deliver to thousands of customers daily across various countries. This shows that we're committed to becoming the biggest retailer on the internet. Both Europe and the USA have distribution and warehouse centers.

Orders that contain more than 1 item are assigned processing times according to each item.

Before shipping, we will inspect the ordered items thoroughly. Currently, most orders are delivered within 48 hours. The delivery time is estimated to be between three and seven days.

Returns

We do not manage the stock in our factory and warehouse. The stock levels may fluctuate at any given time. It is possible that stock may run out after the order has been made.

Our policy lasts for a period of 30 days. If you don't receive your product within 30 days, we're not able to issue either a return or exchange.

The item cannot be used and in its original condition. It should also be returned in the original packaging.